oktt ph Privacy Policy — Your Data, Explained Plainly

1 Introduction

oktt ph is committed to protecting the personal information of everyone who uses the platform. This Privacy Policy explains how we collect, use, store, and protect the personal data of registered players and visitors in the Philippines.

By registering an account on oktt ph or using any part of the platform, you acknowledge that you have read this policy and understand how your data is handled. This policy forms part of the overall agreement between you and oktt ph, alongside the Terms and Conditions.

2 Personal Data We Collect

oktt ph collects personal data in different contexts — when you register an account, when you use the platform, and when you contact support. Here is a breakdown of the types of data collected and the context in which they arise:

oktt ph does not collect your GCash PIN, Maya password, or online banking credentials. Payment authorisation is handled entirely within the respective payment platform's own environment through a secure redirect. We only receive confirmation that a transaction was completed, not the credentials used to complete it.

3 Why We Collect Your Data

Each category of data collected by oktt ph serves a specific purpose. We do not collect data without a clear reason for needing it:

• Identity and contact data — required to create and verify your account, comply with KYC obligations, and contact you regarding your account when necessary.
• Financial data — needed to process deposits and withdrawals in PHP and to apply anti-money-laundering checks as required for real-money gaming platforms.
• Account activity data — used to operate the platform correctly, resolve disputes, detect unusual activity, and support responsible gaming monitoring.
• Device and technical data — helps ensure platform security, detect fraud, and improve technical performance for players across the Philippines.
• Communications data — allows the support team to provide effective assistance and maintain a record of queries for follow-up purposes.

oktt ph does not use your personal data for unsolicited marketing to third parties, and your data is not sold to advertisers or data brokers under any circumstances.

4 Who We Share Your Data With

oktt ph shares personal data only where it is necessary to operate the platform. The categories of third parties who may receive your data are limited and specific:

• Payment processors — your name and transaction details are shared with the relevant payment provider (such as GCash or Maya's processing infrastructure) only to the extent required to execute your deposit or withdrawal in PHP.
• Identity verification services — KYC documents may be processed by a third-party verification partner to confirm your identity. These partners operate under data processing agreements with oktt ph.
• Platform infrastructure providers — cloud hosting, security services, and technical infrastructure providers may process data as part of running the platform. They do not have access to your data for their own purposes.

oktt ph does not share your personal data with unaffiliated third parties for commercial purposes. We do not sell your data. Any third party that receives your data is contractually required to handle it securely and use it only for the specified purpose.

5 How We Protect Your Data

Protecting the personal data of oktt ph players is a core operational priority. The security measures in place include:

• SSL (Secure Sockets Layer) encryption on all connections between your device and the platform, whether accessed via browser or app.
• OTP (one-time password) authentication for transaction authorisation, adding a second layer of protection beyond your account password.
• Access controls that limit which internal team members can view player personal data, based on role and necessity.
• Regular security reviews of the platform infrastructure to identify and address vulnerabilities.
• Secure storage of KYC documents with restricted access and defined retention periods.

No system is completely immune to risk, but oktt ph takes its security obligations seriously and maintains active measures to protect player data. If a significant data breach occurs that affects your personal information, we will notify you in accordance with applicable requirements.

6 How Long We Keep Your Data

oktt ph retains personal data for as long as it is needed to fulfil the purposes described in this policy or as required by applicable obligations. The general retention approach is:

• Account data and KYC records are retained for the duration of your account plus a standard period after account closure, as required for financial record-keeping and audit purposes.
• Transaction records are retained for a minimum period to satisfy financial record obligations applicable to real-money gaming platforms.
• Support communications are retained for a reasonable period to allow follow-up and dispute resolution.
• Device and technical log data is retained for a shorter period, typically sufficient for security monitoring purposes.

When data is no longer needed and no retention obligation applies, it is deleted or anonymised. You may request deletion of your personal data at any time — see Section 8 for your rights and how to exercise them.

7 Cookies and Tracking Technologies

The oktt ph platform uses cookies and similar technologies to operate correctly, maintain your session after login, and improve the platform's performance and security. Cookies used by oktt ph fall into the following categories:

• Strictly necessary cookies — required for the platform to function. These include session cookies that keep you logged in while you navigate the site. These cannot be disabled without breaking core functionality.
• Security cookies — used to detect and prevent fraudulent activity, protect accounts from unauthorised access, and support OTP verification processes.
• Performance cookies — help the platform understand how players navigate the site so that technical improvements can be made. Data collected through these is not used to identify individual players.

oktt ph does not use third-party advertising cookies or tracking pixels that share your browsing data with advertisers. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies will affect your ability to use the platform.

8 Your Rights Over Your Personal Data

As an oktt ph player based in the Philippines, you have the following rights in relation to your personal data. All requests can be submitted by contacting [email protected].

oktt ph will respond to data rights requests within a reasonable time frame. Identity verification may be required before processing a request, to ensure we do not disclose or delete data at the request of an unauthorised party.

9 Minors and Age Restrictions

The oktt ph platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Account registration requires confirmation that the applicant meets the age requirement, and KYC verification is used to enforce this.

If oktt ph becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended and the data will be reviewed in accordance with the process applicable to underage account closures. If you believe a minor has registered on the platform, contact support immediately at [email protected].

10 Changes to This Policy

oktt ph may update this Privacy Policy from time to time to reflect changes in how the platform operates, applicable requirements, or data processing practices. When material changes are made, registered players will be notified through their registered contact details or via a visible notice on the platform.

The date at the top of this page reflects when the policy was last updated. Continued use of the oktt ph platform after a policy update constitutes your acknowledgment of the revised version. If you disagree with changes to the policy, you may request account closure by contacting support.

11 Contact Us About Privacy

If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you can reach the oktt ph team through the following channels:

• Email: [email protected]
• Live chat: Available through the account panel after logging in to your oktt ph account.

Please mark privacy-related inquiries clearly in the subject line or opening message so they can be directed to the appropriate team member promptly. For data access, correction, or deletion requests, include your registered name and account email so the request can be verified and processed correctly.